Privacy Policy

Our Commitment

Spencer Mengual Real Estate respects your privacy and handles personal information responsibly. This policy explains what information this website collects, why it is collected, how it is used, and the choices available to you.

Information We Collect

When you submit a contact or property inquiry, we may collect your name, email address, telephone number, real estate interests, preferred areas, message, and consent choice. Basic technical information may also be collected by the website, hosting provider, security tools, or analytics services, such as browser type, device type, pages visited, and approximate location.

How Information Is Used

Information is used to respond to inquiries, provide requested real estate information, arrange consultations, maintain the security and reliability of the website, understand website usage, and meet legal or regulatory obligations. Contact information submitted for an inquiry is not used for unrelated marketing without an appropriate basis or further consent.

Service Providers And Disclosure

Information may be processed by service providers that support website hosting, email delivery, form handling, security, analytics, or future property-search tools. These providers are expected to use the information only for the services they provide. Information may also be disclosed when required by law or when reasonably necessary to protect the website, its visitors, or others.

Retention And Safeguards

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, professional, or record-keeping requirements. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Cookies, Analytics, And Advertising Measurement

The website uses essential browser storage for core functionality. With a visitor's permission, Google Analytics 4 and Meta Pixel may also be loaded to measure page visits, property searches, lead-form submissions, and clicks on phone or email links. These tools may use cookies or similar technologies. Contact-form contents are not sent to Google Analytics or Meta Pixel through this website's tracking events.

Visitors can accept or reject optional measurement tools through the privacy choices banner and can reopen those choices from the website footer.

Your Choices

You may ask about the personal information held about you, request a correction, or withdraw consent where applicable. Withdrawing consent does not affect uses already permitted or required by law, and it may limit the ability to provide a requested service.

External Links

This website links to third-party websites and services. Their privacy practices are governed by their own policies.

Contact

Questions or requests about this policy or the handling of personal information can be sent to spencer@spencermengual.ca or directed to Spencer Mengual Real Estate, 310-638 Broughton Street, Vancouver, BC V6G 3K3.

This policy may be updated when website tools, service providers, or legal requirements change.